The delivery of products purchased on www.robertoriccidesign.com usually takes place within 5 business days from receiving the order in Italy and the EU, and within 8 business days for all other destinations.
Deliveries may incur slight delays during holiday periods; couriers do not deliver on 25/12, 26/12, 01/01 or on weekends.
If for any reason you are not satisfied with your purchase, you are free to return the purchased products within 14 days from receiving the order.
On receiving the order, please wait at least 24 hours to allow the delivery information to be updated on your personal account. Once it has been updates, you will be able to request the return of your purchase.
If you are a returning customer, please insert your username and password to access the contact form. If you are a new user, please register by clicking on "Register" and in just a few clicks you will be able to login to your account and ask us any question!
Our Customer Service is at your complete disposal for any questions. We will answer your questions Monday to Friday from 9 a.m. to 5 p.m. GMT (London).